How do I place an order?

We try to make the order procedure at Iconic27 as easy as possible. Should you still have any questions please contact our customer service at or call us at .

 

Can I cancel my order? 

You can cancel your order at Iconic27 for free, if the order isn’t sent out yet. If you want to cancel your order you can contact our customer service at or call at  When your order is cancelled you will receive a confirmation email.

 

I tried to place an order and it didn't go through. What can I do?

You can contact our customer service, send an email to [email protected] or call us at 

 

Can I return my order? 

Yes, you can return your Iconic27 order. You can download the Return form on the Return Policy page. You’ll have to pay the shipping costs yourself. For more information check our Return Policy page.

 

Can I exchange my order? 

Yes, you can exchange your order from Iconic27. You can download the Return form on the Return Policy page. You´ll have to pay the shipping costs yourself. For more information check our Return Policy page.

 

What are the shipping costs?

You're not charged for shipping costs for every order within the Netherlands, Belgium, Germany and Luxembourg. Outside these countries we will charge the therefore applicable shipping costs.

 

Do you refund the shipping costs if I return an order?

We don’t refund the shipping costs if you return or exchange an order. Except if it’s a fault made by Iconic27.